From traditional product management to a
capability model for Telco
Situation
The customer was crunching under a vast amount of Product & Service variants to different market segments and was lacking control of which ones where profitable. In parallel the processes and supporting systems for configuration of new variants, and bundles, where to slow and costly and could not excel on reuse.
Ortelius way of solving the situation started with the establishment of a sustainable product and service structure. The next step was to implement processes and tools for Product & Service Portfolio Management. With step one and two in place it was possible to implement and manage financial planning and monitoring capabilities.
Results
- Full financial control on existing offerings. Lead to close down of costly services “perceived” as profitable.
- Development time for new variants and configurations reduced by over 40%.
- Transparency and planning capabilities of an overall offering portfolio, increased reuse and made it possible and profitable to package new solutions for different customer segments.